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Store Policies
Payment You can quickly and securely place an order 24 hours a day 7 days a week using our online shopping cart.We accept all major credit cards,e-checks and existing funds through Pay Pal. We also accept money orders. Mailing address is provided at checkout. Shipping All orders are custom made upon receipt of payment.Currently orders are shipping between 5-7 business days. Large orders may take longer.If you need your order ASAP please contact us to see if we can accommodate you. All purchases are beautifully packaged ready for gift giving at no additional cost. We are pleased to offer free first class shipping on all orders over $25.00 Only good for United States orders.If you would like to purchase insurance or Priority Shipping you may do so at checkout.Please keep in mind that if you purchase Priority Shipping that the processing time is still the same as first class shipping but transit time is faster. If you live outside the United States or Canada please contact me before placing an order so I can give you a shipping quote. We are not responsible for loss or damage on uninsured purchases. Returns Customer satisfaction is our top priority. If you are not satisfied with your purchase please notify us within 4 days and we will either refund or exchange your purchase. All returned items must be in original condition and packaging and must be unused. Refund or exchange will be issued once we receive the item.Shipping costs are non-refundable. Custom orders are only refundable is there is an error on our part. Privacy Here at Crystals Of Time your privacy is very important to us. Your information is confidential and will never be sold to any third parties. Warranty All of our products are of the highest quality but as we all know little fingers can destroy just about anything if they put their minds to it! We are pleased to offer free repairs on all items for up to 6 months from purchase. You just pay for the shipping |
